Warranty Claim Process

This article provides a step-by-step guide for customers to initiate and manage a warranty claim for golf clubs, tennis rackets, or accessories that need repair or replacement under our warranty.

Warranty Coverage 

Dunlop Sports stands behind its products. Our warranty covers manufacturing defects in materials or workmanship. Coverage applies to golf clubs, tennis rackets, and accessories purchased from authorized retailers. Normal wear, accidental damage, and unauthorized modifications are excluded. Review your product’s documentation for specific coverage periods and terms relevant to your purchase. Click here for detailed information  DUNLOP SPORTS AMERICAS LIMITED WARRANTY 

Steps to File a Warranty Claim

1.  Locate your product’s proof of purchase and warranty details. 
2.  Visit the Dunlop Sports website’s Support section to contact our customer support team or visit an authorized DUNLOP SPORTS AMERICAS dealer from which such products were purchased.
3. If you prefer, submit a detailed warranty claim including product information, purchase date, defect description, and supporting photos by requesting a repair to support@dunlopsports.com or via this link Consumer Inspection Request.
4. Await confirmation and follow return instructions from Dunlop Sports representatives.

Once your claim is submitted, our Customer Care Team assesses eligibility. You’ll receive updates on claim approval, product return instructions, and expected turnaround. Approved claims typically receive repair, replacement, or guidance on next steps. Please check your email regularly for further communications or requests for clarification.

For more assistance, reach out directly to our Customer Care team through the Dunlop Sports website US DUNLOP SPORTS AMERICAS